Privacy Policy

1. Data Controller (GDPR)

ProBoreal Oy
Survontie 9A, 40500 Jyväskylä, Finland
Business ID: 2644210-6
Email: info@proboreal.com

Data Protection Contact Person: Jarmo Alanko
Email: jarmo.alanko@proboreal.com

2. Registers and Categories of Personal Data

  • Customer and Contract Register (B2B):
    Basic information of customer and potential customer contact persons (name, title, company, contact details), contract and order information, communication and meeting records.
  • Supplier and Partner Register:
    Basic contact information, contract and invoicing details.
  • Marketing and Communication Register:
    Newsletter and event mailing list subscriptions, consents and cancellations, and communication tracking data.
  • Website Visitor Data:
    Technical log data, cookie and analytics data (IP address anonymized when applicable), page views, and form submissions.
  • Recruitment Register (if applicable):
    Information and attachments provided by the applicant, and notes from the recruitment process.
Sources of Data

The data is primarily obtained from the data subject themselves (e.g., contacts, orders, contracts, event registrations, website forms) and partly from public sources (such as company registers) and partners, when necessary for delivering a service.

3. Purposes and Legal Bases of Processing

  • Customer relationship management and service delivery
    (Contract or preparation of a contract)

  • Communication and expert services
    (Legitimate interest, B2B communication)

  • Sales and marketing, newsletters
    (Consent, or legitimate interest in a B2B context; always includes the option to unsubscribe)

  • Invoicing and accounting
    (Legal obligation)

  • Website maintenance, information security, and development
    (Legitimate interest)

  • Recruitment
    (Consent and/or preparation of a contract)

4. Recipients and Transfers of Personal Data

Personal data may be disclosed to the following parties only to the extent necessary:

  • Service providers and processors:
    IT and cloud services, website hosting, analytics, email and newsletter services, CRM systems, and invoicing.

  • Representation partners and manufacturers
    (e.g., NORAM, Heat Management, Lagge, Wintech, Thermoteknix, Frank-PTI), when disclosure is necessary to arrange quotations, deliveries, or technical support.

  • Authorities
    to comply with statutory obligations.

If data is transferred outside the EU/EEA area, such transfers are carried out using safeguards in accordance with the GDPR (e.g., European Commission Standard Contractual Clauses). For more information, please contact the address provided below.

5. Data Retention Periods

Personal data is retained only for as long as necessary to fulfill the purposes described in this statement or as required by applicable legislation (for example, accounting record retention obligations).


Data that is no longer needed is deleted or anonymized during regular review processes.

6. Rights of the Data Subject

Rights of the Data Subject

Under the GDPR, you have the right to:

  • Access your personal data (right of access)

  • Rectify inaccurate or incomplete data

  • Erase data (“right to be forgotten”) under certain conditions

  • Restrict the processing of your data

  • Transfer your data from one system to another (data portability)

  • Object to processing when it is based on legitimate interest or relates to direct marketing

  • Withdraw consent easily at any time (for example, via the unsubscribe link in newsletters)

You can exercise your rights by sending a request to info@proboreal.com.
Requests will be answered without undue delay, and identity verification may be required before processing your request.

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Office of the Data Protection Ombudsman (see tietosuoja.fi)

7. Cookies and Analytics

We use cookies that are essential for the proper functioning of our website.
In addition, we may use analytics cookies for statistical and development purposes (e.g., to analyze website usage and identify the most popular content).
Non-essential cookies are set only with your consent.

You can modify your cookie settings in your browser or via our website’s cookie banner (if available).
For more information, please contact us at info@proboreal.com.

8. Data Security

To protect personal data, we apply appropriate technical and organizational safeguards, such as access control, encrypted connections, and data backups.
Personal data is processed only by individuals who are authorized to do so as part of their duties.

9. Changes to This Privacy Policy

We may update this privacy policy when our operations or applicable legislation change.
Significant changes will be announced on our website.
The most recent update date is shown at the top of this statement.

10. Questions Regarding Personal Data Processing

For any questions concerning the processing of personal data or this privacy policy, please contact info@proboreal.com.